Creating the ultimate patient experience.
We’ll show you how.
Imagine how successful your practice would be if every patient left your office saying, "I'll never go anywhere else!" The Right Hear Network offers members a wide range of training, development and networking opportunities to help you discover new ways to help patients and grow your practice.
Members have the opportunity to share best practice ideas with other hearing professionals from non-competing markets on everything from the latest assessment protocols to successful marketing ideas/campaigns to customer service tips.
More formal training opportunities delivered in a variety of learning formats help you keep your edge.
Grow professionally with the Right Hear Network.
Professional Assessment Protocols
At the center of the ultimate customer experience for hearing practices is the sequence of activities performed by the hearing professional to capture and measure hearing loss and then prescribe a appropriate course of treatment. Right Hear Network keeps members current on the latest best practices on everything from how to handle your patient's subjective assessment to how to optimize your objective assessment, recommendation, fitting and maintenance protocols.
Customer Service Protocols
How patients are treated outside the professional assessment is a critical contributor to their overall customer experience. Right Hear Network best practices help members make sure their patients want to come back.
Symposia for Success
Right Hear Network members join small groups of similar-sized practices from non-competing markets to share best practices, develop professional skill sets, learn about practice management strategies, and trade marketing and advertising ideas.
Every Right Hear Network member is trained on what we call the Right Fit Counseling Process. This process combines the best of audiological counseling protocols with a customer-focused, value-added selling process. The result is a consultative/selling process that creates the environment for unequaled service excellence and customer satisfaction in the delivery of hearing solutions. We believe this is the basis for satisfied, loyal patients.